PRIVACY POLICY

Zak Beard Surfboards (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, social media, and other communications.

1. Information We Collect

We may collect personal information you voluntarily provide to us, including: name, email address, phone number, shipping or billing information, order details, any information you submit through contact forms, custom order forms, or direct messages.

We may also collect limited technical information automatically through our website, such as:

• IP address

• Browser type

• Device information

• Pages visited

• General website usage data

2. How We Use Your Information

We use your information to:

• Respond to inquiries

• Process custom surfboard orders

• Communicate with you about your order or request

• Improve our website, services, and customer experience

• Send updates or marketing messages if you choose to receive them

3. How We Share Information

We do not sell your personal information.

We may share your information with trusted third-party service providers only when necessary to operate our business, such as:

• Website hosting providers

• Form and CRM platforms

• Payment processors

• Shipping providers

• Analytics tools

These providers only receive the information needed to perform their services.

4. Cookies and Tracking

Our website may use cookies, analytics tools, and similar technologies to improve site performance and understand how visitors use the website.

These tools may collect information about your browsing activity, device, and interactions with the site.

You can usually control cookies through your browser settings.

5. Social Media and Third-Party Platforms

If you contact us through Instagram, email, or other third-party platforms, your information may also be subject to those platforms’ privacy policies.

We are not responsible for the privacy practices of third-party websites or services.

6. Data Security

We take reasonable steps to protect the personal information you provide. However, no internet transmission or storage system can be guaranteed to be 100% secure.

7. Your Choices

You may contact us at any time to:

• Request access to your personal information

• Ask us to update or correct your information

• Request that we delete your information

• Opt out of future marketing communications

8. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.